Operations is where agents earn their keep and where they page you at 3 a.m.

Use them to draft and diff, not to own production, until the promotion checklist is real.

Pack

  • Runbook (what “green” looks like)
  • Last incident note
  • Architecture sketch you actually maintain
  • Access: staging credentials only

Spec

  • Deliverable: a change in a branch, a checklist executed, or a report
  • Forbidden: production applies, DNS, IAM, customer mail
  • Critic: tests, health checks, or a second pair of eyes

Loop

  1. Plan against the runbook
  2. Act in staging / a copy
  3. Critique with tests
  4. Human promote

If there is no staging, there is no agent. There is a person with a checklist.

Incidents

Freeze autonomous apply during an incident. Use chat to summarize logs you already pulled, not to “fix prod.” Afterward, improve the runbook — that is the pack getting smarter, which is the whole point of memory as files.

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